AITP of Southern New England

January 29, 2003 Meeting

Start or Improve ISO 9001 or CMM

Speaker: Roger A. Bennis

• Reasons for an ISO 9001 Certified Quality Program
• ISO 9000 Introduction
• Quality Assurance Orientation
• ISO 9001 Implementation
• Responding to an Auditor
• Response to Nonconformities - ISO 9000 / CMM Implementation Audits
• Reasons for a CMM (Capability Maturity Model for Software Process Improvement) Program
• SEI CMM Level 2 & 3 Introduction
• SEA CMM vs ISO 9000
• CMM Levels 2 & 3 Implementation

About Roger A. Bennis

Roger A. Bennis is a graduate of the University of Massachusetts in Amherst, Massachusetts. He graduated with a BSEE Degree in 1965. Upon graduation, Mr. Bennis worked as a Design and Test Engineer for the Bendix Corporation in Teterboro, New Jersey, designing and testing aircraft computers for various aircraft including the Concorde, and the Boeing 747. He then worked several years designing test equipment for the B-52, F-105, F-106A, F-106B, F-106C, and F111 aircraft. He also worked on Step Stress Testing the Boeing 747 Air Data Computer in order to induce heat, voltage, and pressure related stress failures; thereby exposing potential failures and the need for design improvements.

From 1977 to 1979 Mr. Bennis worked for the Conrac Corporation in West Caldwell, New Jersey, where he monitored the quality on several programs including WECO (Western Electric Co., the Telephone Equipment Branch of Bell Labs), and several Space Shuttle computers including the ECU (Engine Control Unit), GCIL (Ground Command Interface Logic), and Event Timers.

From 1979 to 1994, Mr. Bennis worked as a Senior Product Assurance Engineer at Raytheon in Portsmouth, RI, monitoring the quality and contractual compliance of numerous sonar systems. He created the Raytheon Quality Assurance Drawing Release Review System at the division. He also created a formal Quality Assurance Contract Summary and Analysis, and performed this Quality Assurance Contract Summary and Analysis on contracts totaling over a billion dollars. One notable concern for the Design of the AN/SQQ-89 On Board Trainer was a requirement to make optimum use of COTS (Commercial Off The Shelf) parts, coupled with a requirement to pass numerous Full Mil Environmental and Reliability Tests.

From 1994 to 1996, Mr. Bennis worked on several Contract Assignments as a Quality & Configuration Management Engineer / Manager writing ISO 9000 Quality Plans and Procedures, and generating a detailed Parts and BOM (Bill Of Materials) System for Molten Metals technologies, a recycler of radioactive, chemical, and explosive waste materials.

From 1996 to 2000, he worked as a Principal Analyst / Writer / Editor / Quality Assurance Engineer & Manager for Logicon Syscon, a Northrop Grumman Company. At this time he was a leader of the teams that documented and achieved formal certification of both ISO 9001 and CMM Levels 2 & 3. In 2001 and 2002, Mr. Bennis documented an ISO 9001:2000 Quality Program Manual, Procedures, and Training Materials while acting as Quality Assurance Manager for SEA CORP, Middletown, RI. In addition to generating ISO 9001 documentation for SEA CORP, he wrote CMM (Capability Maturity Model of the Software Engineering Institute, Carnegie Mellon University) Level 2 Quality and Configuration Management Plans for the EHCLS II Program at NUWC Code 4111.

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